Privacy Policy

Effective Date: January 2026

1. Introduction

This Privacy Policy explains how Sveresa tmi (“we”, “us”, “our”) collects and processes personal data when you visit or use Forgenovanest, including when you purchase or download digital products. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable privacy laws.

2. Information We Collect

• Contact details: name, email address, and (if provided) company name or role.
• Purchase and delivery data: records needed to deliver digital products, confirm purchases, prevent fraud, and handle support.
• Support communications: messages you send to us and our replies (for example, customer service emails).
• Technical and usage data: device and browser details, approximate location derived from IP, pages viewed, and basic interaction data (for security and improvement).
• Cookies and similar technologies: see Section 6 and our Cookie Policy.

We do not intentionally collect special categories of personal data (such as health data) via this website.

3. Legal Basis for Processing (GDPR)

• Consent: where you explicitly consent (for example, enabling Meta Pixel via the cookie banner, or subscribing where required).
• Contract: to deliver products and services you request, and to provide customer support related to those deliveries.
• Legitimate interests: to operate, secure, and improve the website and services, prevent abuse, and maintain reliable delivery (balanced against your rights).
• Legal obligation: to comply with legal, tax, and accounting obligations that apply to our business.

4. How We Use Your Information

• Deliver digital products, downloads, and services you request.
• Provide customer support and respond to inquiries.
• Process and record transactions for bookkeeping and compliance purposes.
• Maintain site security, prevent fraud, and protect against misuse.
• Improve the website, content, and user experience based on aggregated usage signals.
• Where permitted and applicable, send communications you request (for example, delivery emails or service notices). Marketing emails are sent only where a valid legal basis exists (consent or other lawful basis, depending on context and jurisdiction).

5. Sharing & Disclosure

We do not sell your personal data. We may share personal data with trusted service providers who process data on our behalf to operate the website and deliver purchases. Examples include:

• Storefront / checkout and payment processing: to process purchases and deliver digital products.
• Email delivery and forms: to deliver requested content, confirmations, and communications.
• Hosting and infrastructure: to run and secure the website.
• Analytics (if used): to understand site performance and improve usability (typically in aggregated form).
• Marketing measurement (Meta Pixel): only if you consent via the cookie banner (see Section 6).

We may also disclose personal data where required by law, regulation, or legal process, or to protect our rights, users, and services.

6. Cookies & Tracking

We use cookies and similar technologies for essential site functionality (such as security, session integrity, and purchase delivery) and, where applicable, for performance insights. Details are in our Cookie Policy.

Meta Pixel (marketing tracking): On this site, marketing tracking via Meta Pixel is enabled only with your consent via our cookie banner. If you decline, Meta Pixel will remain disabled. You can change your choice using the on-page privacy controls.

7. International Transfers

Some service providers may process personal data outside the EU/EEA. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms recognized under GDPR.

8. Your Rights

EU / EEA (GDPR)

• Right of access, rectification, and erasure (in certain circumstances).
• Right to restrict processing and right to object (in certain circumstances).
• Right to data portability (where applicable).
• Right to withdraw consent at any time (where processing is based on consent).
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), website: tietosuoja[.]fi

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including to deliver services, maintain security, resolve disputes, and comply with legal, tax, and accounting obligations. Retention periods may vary depending on the type of data and the legal requirements that apply.

10. Security Measures

We use appropriate technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. No online system is 100% secure, but we work to maintain reasonable protections aligned with the sensitivity of the data we handle.

11. Children’s Privacy

This website and our digital products are not intended for persons under 16 years of age. If you believe a child has provided personal data to us, contact us and we will address it.

12. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date above.

13. Contact

Controller:
Sveresa tmi (Y-tunnus 3592316-3)
Espoo, Finland
Brand: Forgenovanest
Email:

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